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​We collect personal data such as names, contact details, and payment details when you use our website or book a session with us. We highly value your trust. That's why we always treat your data with the utmost care and respect. We make sure your information is stored securely and used only for purposes you would reasonably expect from us. ​

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Your privacy is in safe hands with us, so you can fully focus on your healing journey. Because we can imagine that you may want to know why we need your personal data, and how we use it, we lovingly explain this to you. Do you have any questions or requests for us after reading this Privacy Policy? Please feel free to reach out. We also welcome any feedback you may have regarding your privacy.​​​​​​​

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PERSONAL DATA

When you create an account or register for a service offered by Healing Her, we collect personal data. This includes your first and last name, gender, date of birth, city of residence, email address, phone number and payment details. When you book a session, we may also request information regarding pregnancy, medication use, and any underlying physical or mental health conditions to identify potential contraindications. Additionally, we may obtain information through authentication or identity checks.​

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NON-PERSONAL DATA

Our system may also gather non-personal information, such as the pages you visit on our website, the times and frequency of your visits, traffic data (including log files), as well as the contents of your shopping cart, past bookings, and network data. This information is collected through cookies. A cookie is a small piece of information stored by your web browser on your computer or device that helps track your activity on websites. On your first visit to our website, we explicitly ask for your consent to use cookies. If you decline cookies, you can still use most features of our website, including booking sessions.

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COOKIE PREFERENCES

Most browsers are set to accept cookies by default, but if you wish to prevent this, you can change your browser settings. This allows you to be notified before any cookies are placed. You can also adjust your settings so that your browser rejects all cookies or only third-party cookies. Cookies that have already been placed can also be removed. Please note that these settings must be adjusted separately for each computer and browser. We would like to remind you that if you choose not to use cookies, we cannot guarantee our website will function optimally.

 

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DELETING COOKIES

Cookies help improve your experience on our website. If you wish, you can manage or delete them at any time. To delete cookies in Internet Explorer, go to Tools, then Internet Options, and select General. Under Browsing History, click Delete. You may not want to delete everything, so make sure only Cookies is checked before clicking Delete. For Firefox, go to Tools, then Options, and select Privacy. Next, click Clear Recent History, and specify what you would like to clear under Details. Make sure Cookies is checked. You can specify the age of the cookies to be deleted. If you wish to delete cookies in Chrome, click the three-line icon in the top right corner. Go to Tools, then Clear Browsing Data. Make sure Cookies and Other Site and Plugin Data is checked. You can specify the age of the cookies you want to delete.​

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USE OF PERSONAL DATA

Healing Her processes your personal data because you use its services and/or have provided this information yourself. We use your personal data only for booking and carrying out your session and for communication related to your session, such as your booking confirmation, contraindications, information about preparation and integration/follow-up, and should any changes occur. The use of personal data for these purposes is based on based on the performance of the agreement. In addition, we process data for administration and invoicing, such as processing payments and tax filings; the legal basis for this is a statutory obligation. Your data is never used for marketing purposes without your explicit consent. We ask for your consent for this, which serves as the legal basis. 

 

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USE OF COOKIES

Most websites use cookies and other technologies. Their use ensures that you do not have to repeatedly enter the same information on every visit. Thanks to cookies, your shopping cart is saved and will not be emptied immediately when you leave the site. We also use cookies to improve the site and to optimize the online booking experience for you. This allows us to tailor content to your needs, and enhance usability. We only link cookies to your personal data if you are logged into your account, in which case the legal basis is legitimate interest. By clarifying the legal basis for cookie use, we ensure maximum transparency.​

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MINORS

If you are under the age of 18, we ask that you to inform a parent or guardian about this Privacy Policy and the associated Terms of Service of Healing Her, and obtain their explicit consent before registering with Healing Her or booking a session. Without written consent from a parent or guardian, creating an account or booking a session is not permitted. Healing Her does not intend to collect your personal data if you are under 18 without consent of a parent or legal guardian. Are you a minor? Please contact us at contact@healingher.nl, and we will remove your data.

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SHARING WITH THIRD PARTIES

Healing Her will never share your data with third parties, unless it is necessary to fulfill the agreement you have with Healing Her, you have given explicit consent, or Healing Her is legally required to do so. Your personal data is shared only with our accountant for administrative purposes and with IT providers and online tools for bookings, email, and payments. When required, we have signed Data Processing Agreements with these parties and will continue to do so, ensuring that they, like Healing Her, handle your personal data with care. 

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SECURITY

Healing Her has implemented appropriate security measures to prevent misuse of and unauthorized access to your personal data. For example, only authorized personnel have access to your personal data, access is secured, and our security measures are regularly reviewed. We also store data within the EU, and use a secure network connection to protect your personal data. Additionally, Healing Her operates fully digitally, so your personal data is not circulated on paper.​

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RETENTION PERIOD

Healing Her always handles your personal data with care. All personal data you provide to Healing Her are treated and stored with strict confidentiality and in full compliance with the applicable General Data Protection Regulation (GDPR). We do not retain your data longer than is strictly necessary for the purpose for which it was collected, unless there is a legal obligation to keep it longer, such as the seven-year fiscal retention period. Healing Her is committed to protecting your privacy and will not retain your personal data beyond this fiscal retention period.

 

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PRIVACY RIGHTS

If your personal data are stored by Healing Her, you have the right to request information, access your personal data, have it corrected or deleted, object to its processing, and withdraw your consent at any time. You also have the right to receive a copy of the personal data we process about you, and under certain circumstances, you may request that we temporarily suspend the processing of your data. For example, this may apply while your data are being checked and corrected if found to be inaccurate. You can submit your request to Healing Her via contact@healingher.nl.

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APPLICATION OF THIS POLICY

Healing Her takes your privacy very seriously, respects your privacy rights, and recognizes the importance of protecting all information collected about you. The information in this policy is provided by Healing Her to give you full insight into our privacy practices. By visiting this website, you accept and agree to this Privacy Policy and the accompanying Terms of Service.

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FUTURE UPDATES

Healing Her reserves the right to make changes to this policy. In the future, we may offer online products and/or other services. If these affect your personal data, we will update this Privacy Policy accordingly. Changes may also occur for other reasons, such as new laws or regulations. By reviewing this Privacy Policy regularly, you stay informed of any updates. Your continued use of our website indicates your agreement to these changes.​​​​

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DATA CONTROLLER

The company Healing Her is the controller of the personal data you provide to us and is responsible for your data in accordance with applicable data protection law.
 

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REQUESTS OR COMPLAINTS?

For questions, requests, or complaints regarding the use or protection of your data, you can contact us at contact@healingher.nl. We are always here for you, providing solutions or guidance that leave you satisfied.​​​​​​​

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